Manage calculation options

This guide presents the different configurable options that influence the calculation of MRR, ARR and associated indicators in the Settings > Calculation options page on Fincome.

1. Churn recognition

Objective: Determine the exact moment when Fincome removes the MRR from a subscription after a cancellation.

Options:

  • At the cancellation request : the MRR is removed immediately after the termination request. Ideal for a forward-looking view of committed MRR.

  • At the effective cancellation : the MRR is removed on the actual cut-off date (immediate or scheduled).

  • At the end of the last billed period (default) : the MRR is kept until the end of the already paid period. Allows aligning churn with recognized revenue.


2. Application of discounts

Objective: Determine whether discounts (recurring or one-off) reduce MRR and KPIs.

Options: Calculate MRR:

  • Before discount : gross contract value (no reduction).

  • Permanent discounts only : only durable concessions are deducted; one-off promos are ignored.

  • All discounts (default) : all discounts are deducted to obtain a net revenue view.


3. Handling of credit notes (refunds)

Objective: Define if and how refunds reduce MRR.

Options:

  • Include – retroactive : the invoice period related to the credit note is adjusted downward.

  • Include – non-retroactive : the refund is recorded as an MRR decrease at the time it is issued.

  • Ignore (default) : refunds do not impact MRR, past or present.


4. Time zone

Objective: Align Fincome’s main clock with that of your billing tool.


5. Default display of MRR / ARR

Objective: Choose the metric displayed by default in dashboards and reports.

Options:

  • MRR : monthly view of recurring revenue.

  • ARR : annual projection (MRR × 12).


6. Exclusion of open invoices for canceled / unpaid subscriptions

Objective: Prevent potentially uncollectible invoices from artificially inflating metrics.

Options:

  • Yes : open invoices related to canceled or unpaid subscriptions are excluded from MRR.

  • No : open invoices are counted until they are paid or canceled.


7. Deferred billing

Objective: Smooth MRR when the invoice is issued at the end of or after the service period.

Options:

  • Disabled : no smoothing; MRR drops at period end until the next invoice is received.

  • If the invoice date is closer to the end of the period than the start, Fincome keeps the last known MRR.

  • If the invoice is issued ≤ 5 days before the end of the period, the MRR is maintained until the next cycle.


8. Deferred billing tolerance (in days)

Objective: Define a grace period during which MRR is simulated while waiting for the next invoice.

Options: Choose the number of days to wait before considering a churn.


9. Future subscription tolerance (in days)

Objective: Define a grace period during which an MRR is simulated pending an upcoming subscription whose effective date is near.

Options: Choose the number of days to wait before the future subscription disappears.


10. Neutralization of gaps and overlaps in periods

Objective: Connect and merge lines of the same subscription if they are consecutive or complementary.

Options:

  • Disabled : billing periods are taken as-is.

  • Neutralize gaps : fills small gaps to avoid a temporary drop in MRR.

  • Neutralize overlaps : prevents double counting.

  • Neutralize both.


11. Recognition of MRR after the end of the last billed period

Objective: Define how long to keep MRR if no new invoice is issued.

Options:

  • Never : immediate stop after the paid period.

  • Indefinitely if the subscription is not canceled : tacit renewal as long as there is no explicit cancellation.

  • Indefinitely if not canceled and not unpaid : same but stops if unpaid or canceled.

  • Until the cancellation date : MRR maintained until the known future date, with no retroactive effect.

  • Until the end of commitment : MRR maintained until the contractual term.


12. Invoice statuses considered in MRR / ARR

Objective: Define the invoice statuses to include in the calculation of recurring revenue.

Options:

  • Open + Paid (default) : commitment view: revenues are recognized on issuance unless canceled.

  • Paid only : cash view: revenues are counted only upon receipt.

  • All statuses : includes even canceled / deleted invoices.

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