# Security and data protection

## Fincome's commitment to data security

* **SOC 2 Type I Certification** : Fincome is SOC 2 Type I certified, attesting to the application of the strictest international standards to ensure the protection, availability and confidentiality of information through rigorous controls and proven processes
* **GDPR compliance** : Fincome complies with the General Data Protection Regulation (GDPR), ensuring the confidentiality, integrity and traceability of personal information

&#x20;

## Data collection and processing

* **Collection via "read-only" API:** Data is collected only through secure, read-only connections, without modifying the source systems' data
* **Consent and transparency** : No data is shared with third parties without the explicit consent of users
* **Systematic encryption** : Data is encrypted at all stages, in transit and at rest, to prevent any unauthorized access

&#x20;

## Data hosting

&#x20;

* **Location in Europe:** Data is hosted exclusively on servers located in Europe, ensuring compliance with local and European requirements
* **High availability and resilience:** Fincome ensures high service availability to guarantee continuous, real-time access to performance indicators. Our servers and resources are distributed across a multi-zone / multi-region infrastructure, which strengthens system resilience and allows us to handle exceptional events (network outages, power cuts, fires, natural disasters, etc.).
* **ISO 27001 standards:** Fincome's hosting partners meet ISO 27001 standards, ensuring one of the highest levels of information security management on the market

&#x20;

## Corporate Social Responsibility (CSR)

&#x20;

* Digital responsibility: Fincome selects European hosting partners committed to responsible practices and limits unnecessary data duplication to minimize the digital carbon footprint
* Environmental commitment: Fincome tracks its annual carbon footprint, including direct and indirect emissions, and implements a plan to reduce emissions (mobility, servers, software usage)

{% hint style="info" %}
For more information, feel free to consult our page dedicated to security and data protection: <https://www.fincome.co/fr/security>.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.fincome.co/en/resources/security-and-data-protection.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
