Invoice disjunctions / overlaps

Fix MRR errors related to invoice disjunctions and overlaps with Fincome. Learn how to adjust your settings for precise tracking.

This article describes how the "Neutralization of billing gaps and overlaps" setting works. You can change this setting on your dashboard in the Settings > Calculation options.

1. Invoice gap

An invoice gap corresponds to an interruption between two consecutive invoices for a subscription. This means that after an invoice expires, there is a period with no active billing before a new invoice begins. This case typically occurs in annual SaaS when the customer renews their subscription late, creating a temporary billing hole.

2. Invoice overlap

An invoice overlap occurs when two invoices (usually for the same subscription or customer) cover periods that partially overlap. In other words, a new billing starts before the previous one has ended, resulting in a temporal overlap.

3. Options in Fincome to correct these situations

To avoid these issues, Fincome provides specific calculation settings that automatically adjust the handling of billing overlaps and gaps. These options, accessible via Settings > Calculation options on your Fincome Dashboard, allow you to neutralize these scenarios and make your revenue metrics more reliable. By clicking on "Neutralization of gaps and overlaps", you can:

• Neutralize overlaps only

• Neutralize gaps only

• Neutralize overlaps and gaps