Set up the calculation of my MRR and KPIs

Fincome gives you great flexibility in calculating your MRR and the KPIs that follow. The various options listed below are all accessible in the "Settings" section of the interface.

Réglages

If you change your settings, the figures will be updated within two hours on average. Any changes to your settings will be saved for future sessions.

Taking churn date into account

You can choose to consider a customer as lost:

• on the date their subscription ends, in the case of non-renewal (default option)

• on the date of unsubscription request

In the first case, the customer generates MRR until the end of the subscription term. In the second case, the customer no longer generates MRR on the date of the unsubscribe request, even if the subscription is still running.

This option is only available for Stripe Billing and Chargebee data.

Taking VAT into account

By default, MRR and KPIs are calculated exclusive of VAT. You can, however, opt for a VAT-inclusive calculation by selecting the parameter.

Taking discounts into account

By default, Fincome calculates MRR and KPIs taking discounts into account. If you wish to exclude discounts from the calculation and calculate MRR excluding discounts, you can do so by selecting this parameter.

Taking credit notes into account

By default, Fincome does not take refunds (known as credit notes in billing systems) into account when calculating MRR and KPIs. If you wish to include refunds in the calculation of MRR and KPIs, you can do so by selecting this parameter.

This option is only available for Stripe Billing and Chargebee data.