Analyze renewals
Analyzing subscription renewals is essential for recurring-revenue companies. It provides visibility on upcoming deadlines and lets you anticipate churn risks (customer cancellation) or, conversely, expansion opportunities (upsell/cross-sell). Fincome's Renewals section offers a clear view of the share of MRR/ARR that will be renewed over a given period, calculated automatically. You can thus anticipate your future revenue with precision, identify renewal opportunities at a glance, and reduce churn risks by optimizing your retention strategy.
Fincome's Renewals tab is accessible via the Analytics menu.
Types of subscriptions tracked
Fincome tracks all subscriptions reaching the end of their cycle, whatever their type or frequency (monthly, quarterly, annual). The renewal logic is modeled as follows:
- By default, the renewal is anticipated at the end of the subscription's service period. This applies to all subscriptions with no commitment date filled in.
For example, a monthly subscription without commitment will be shown as up for renewal at the end of each month.
- As soon as a subscription actually renews (i.e. a new invoice or period starts), it is automatically carried over to the following month.
- It is not possible to view in advance all the future months of a non-committed contract. You have to wait for the renewal to take place (i.e. for it not to churn) for Fincome to model this renewal for the following month.
- All renewals displayed in past months that were not validated (no new billing period) are considered churns.
- If a longer commitment date was entered manually in Fincome (for example, a contract with a 12-month commitment even if billed monthly), then the renewal will be modeled at the end of that commitment period, not at the end of the month.
This faithfully reflects long-commitment subscriptions or contractually planned renewals.
Customer example – HelloCSE
For HelloCSE, an HR platform with more than 4,000 customers, precisely tracking contract renewals was a key challenge. By relying on Fincome's Renewals tab, the Finance team was able to automate the monitoring of subscriptions coming due, avoid leaving revenue on the table, and identify customers to follow up with before the end of their commitment.
Result: Significant time savings, an improved renewal rate, and better alignment of the CSM/Finance teams to prepare high-stakes renewals.
See the detailed benefits in their testimonial.
Updated on: 03/07/2026
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