# Outil d'analyse pour les CSM

## Analyser son portefeuille client

{% embed url="<https://www.loom.com/share/6893af7acf214964809d8c8b4668f006?sid=0ef17371-6096-4c15-b444-5af95f3463d2>" %}

## Analyser son upsell

{% embed url="<https://www.loom.com/share/355571b794c84b649f84a9714fff35b3?sid=148c55b2-01a8-470e-a16a-17c081b023b7>" %}