# FAQ
How is the security of my data guaranteed? The data you share with us is critical. We handle it with a very high level of security by collecting it via read-only APIs. Your data is hosted in France on ISO 27001 certified servers. Our Terms of Use guarantee that your data will never be shared with a third party by Fincome.
How does Fincome differ from other tools on the market? Most reporting tools aimed at digital economy companies focus on a single aspect of your business: revenue analysis or cash flow monitoring. Fincome is the only platform to offer a real-time, 360° view of your company’s performance, from revenue to cash flow and including cost structure.
If I don't have investors in my company's capital, why use Fincome? The analytical dashboard designed by Fincome is not dedicated to investors. We built it to bring together the majority of management indicators most suited to your activity (MRR, churn, LTV, CAC, ...). Our goal is for you to have the key information when you need it to make strategic and operational decisions.
Is it possible to customize my dashboard? Our dashboard offers you a very comprehensive view of your performance. Our solution evolves very quickly and if you are a member of our Power User Club, you can share your needs with us and we will incorporate them into future updates of our solution.
How long does it take for my reporting to be generated and how often? Your reporting is generated automatically in real time once your data sources are connected. You can receive a summary by email on a weekly and/or monthly basis, depending on your needs. You can also share it with other recipients, such as your partners, your investors or any other relevant party.
How much time does Fincome save on my reporting? Based on feedback from our clients and our experience, Fincome saves you up to 90% of the time spent building your reporting. That's as much time our clients allocate to interpreting their KPIs, in order to make their operational decisions at the right time.
How much time should I allow to configure my dashboard? Between 2 and 3 hours after your onboarding, you have access to your dashboard with no particular action required on your part. To have an analytical view of your cash flows, you can classify your cash flows by type during your first login, noting that Fincome already automates the classification of a significant portion of your flows. Additional configuration is very simple and can be completed in 15–30 minutes on average, depending on the volume of your bank flows, thanks to filters and a search bar that allow you to classify them in bulk. Our technical support is at your disposal to guide you through this process.
Can I use Fincome if my billing tool is not listed? Do you use a billing tool not listed by Fincome or a homemade one? You can import your data directly via Google Sheets or Excel into the dedicated section of our platform.
What integrations do you offer? We develop integrations with new billing tools every week to simplify your use of Fincome. We are currently integrated with Stripe Billing, Chargebee, Pennylane, ProAbono as well as more than 200 banks in Europe.
What does the onboarding process look like? Onboarding takes place in 3 steps and takes between 4 and 10 minutes: 1. Create your Fincome account 2. Connect your billing tools and bank accounts to our platform. You will be able to update, add or remove these data sources at any time afterwards 3. Access your dashboard and start running your business Your data is generally available within 2-3 hours. Our team will be at your disposal to assist you at every step.
Who is Fincome for? Fincome is aimed at companies with recurring revenue models such as SaaS publishers. We help companies closely monitor their performance in real time, from their first euros of revenue through the scale-up phase and beyond.
What does Fincome do? Fincome gives you a 360° view of your performance by automating all your reporting, from revenue to cash flow and including the main SaaS KPIs. Fincome allows you to: obtain reliable reporting, with automatic calculation of your KPIs (MRR, Churn, CAC, LTV, etc.) and benchmarking with your peers; focus on analyzing your KPIs rather than collecting and constructing them; accelerate your fundraising by delivering the KPIs requested by your investors
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