# Manage calculation options

## 1. Recognition of churn

**Objective:**\
Determine the exact moment when Fincome removes the MRR of a subscription after a cancellation.

**Options:**

* **At the time of cancellation request** : the MRR is removed immediately after the termination request. Ideal for a forward-looking view of committed MRR.
* **At the effective cancellation** : the MRR is removed on the actual cut-off date (immediate or scheduled).
* **At the end of the last billed period (default)** : the MRR is kept until the end of the already paid period. Allows aligning churn with recognized revenue.

For more information, you can also read our [article on churn recognition](https://help.fincome.co/~/revisions/9nvK5AXkTDcCZskysdqi/comprehension-des-chiffres/reconnaissance-du-churn).&#x20;

***

## 2. Application of discounts

**Objective:**\
Determine whether discounts (recurring or one-off) reduce MRR and KPIs.

**Options:**\
Calculate MRR:

* **Before discount** : gross contract value (no reduction).
* **Permanent discounts only** : only lasting concessions are deducted; one-off promotions are ignored.
* **All discounts (default)** : all discounts are deducted to obtain a net revenue view.

***

## 3. Consideration of credit notes (refunds)

**Objective:**\
Define if and how refunds reduce MRR.

**Options:**

* **Include – retroactive** : the period of the invoice related to the credit note is adjusted downward.
* **Include – non-retroactive** : the refund is recorded as an MRR decrease at the time it is issued.
* **Ignore (default)** : refunds do not affect MRR, past or present.

***

## 4. Time zone

**Objective:**\
Align Fincome's main clock with that of your billing tool.

***

## 5. Default display of MRR / ARR

**Objective:**\
Choose the metric displayed by default in dashboards and reports.

**Options:**

* **MRR** : monthly view of recurring revenue.
* **ARR** : annual projection (MRR × 12).

***

## 6. Exclusion of open invoices for canceled / unpaid subscriptions

**Objective:**\
Prevent potentially uncollectible invoices from artificially inflating metrics.

**Options:**

* **Yes** : open invoices related to canceled or unpaid subscriptions are excluded from MRR.
* **No** : open invoices are counted as long as they are not paid or canceled.

***

## 7. Deferred billing

**Objective:**\
Smooth MRR when the invoice is issued at or after the service period.

**Options:**

* **Disabled** : no smoothing; MRR drops at the end of the period until the next invoice is received.
* **If the invoice date is closer to the end of period than to the start**, Fincome keeps the last known MRR.
* **If the invoice is issued ≤ 5 days before the end of period**, the MRR is maintained until the next cycle.

***

## 8. Deferred billing tolerance (in days)

**Objective:**\
Set a grace period during which MRR is simulated while waiting for the next invoice.

**Options:**\
Choose the number of days to wait before considering a churn.

***

## 9. Future subscription tolerance (in days)

**Objective:**\
Set a grace period during which MRR is simulated pending an upcoming subscription whose start date is near.

**Options:**\
Choose the number of days to wait before the future subscription disappears.

***

## 10. Neutralization of period gaps and overlaps

**Objective:**\
Connect and merge lines of the same subscription if they are consecutive or complementary.

**Options:**

* **Disabled** : billing periods are taken as-is.
* **Neutralize gaps** : fills small voids to avoid a temporary drop in MRR.
* **Neutralize overlaps** : prevents double counting.
* **Neutralize both.**

***

## 11. Recognition of MRR after the end of the last billed period

**Objective:**\
Define how long to keep MRR if no new invoice is issued.

**Options:**

* **Never** : immediate stop after the paid period.
* **Indefinitely if the subscription is not canceled** : tacit renewal as long as there is no explicit cancellation.
* **Indefinitely if not canceled and not unpaid** : same but stops if unpaid or canceled.
* **Until the cancellation date** : MRR maintained until the known future date, with no retroactive effect.
* **Until the end of commitment** : MRR retained until the contractual term.

***

## 12. Invoice statuses taken into account in MRR / ARR

**Objective:**\
Define the invoice statuses to include in the recurring revenue calculation.

**Options:**

* **Open + Paid (default)** : commitment view: revenues are accounted for upon issuance unless canceled.
* **Paid only** : cash view: revenues are only counted upon receipt.
* **All statuses** : includes even canceled / deleted invoices.&#x20;


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